At Zillycase, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website (www.zillycase.com) and services.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of personal information:
- Personal Details: Name, email address, shipping address, and phone number.
- Payment Information: Credit/debit card details or UPI information when making a purchase (processed securely by third-party payment processors).
- Order Information: Purchase history, order details, and delivery preferences.
- Device and Usage Information: IP address, browser type, and browsing patterns (collected through cookies and similar technologies).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your order status, shipping updates, or customer service inquiries.
- To improve our website’s performance and user experience.
- To provide personalized offers, discounts, and marketing communications (with your consent).
- To comply with legal and regulatory obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. These cookies allow us to:
- Remember your preferences and cart items.
- Understand how you interact with our website to improve our services.
- Provide targeted advertisements based on your browsing history.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We work with trusted third parties (e.g., payment processors, shipping companies) to facilitate order processing and delivery.
- Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure the safe transmission of payment and personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we update or correct inaccurate information.
- Deletion: You may request that we delete your personal information, subject to legal requirements.
- Opt-out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Zillycase. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page, with the effective date at the top. We encourage you to review this page regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Email: care@zillycase.com
- Phone: