At Zilkycase, we strive to provide a smooth and timely delivery experience for all our customers. Please take a moment to review our shipping policy to understand our processes and timelines.
Order Processing Time
- All orders are processed and dispatched within 2-3 business days after they are placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Once dispatched, delivery typically takes 4-5 business days within India.
- Shipping may take slightly longer for remote locations or during peak seasons and public holidays.
Shipping Charges
- Free shipping is available on all orders across India.
- Cash on Delivery (COD) is available without any extra charges.
Order Tracking
- You will receive a tracking number via email or SMS as soon as your order is dispatched, allowing you to monitor your shipment in real time.
Shipping Delays
- While we do our best to ensure timely delivery, there might be unexpected delays due to factors beyond our control, such as weather conditions, courier service issues, or unforeseen events. We appreciate your patience in such situations.
Missing or Damaged Items
- If your order arrives damaged or if there are any items missing, please contact us at [Customer Support Email] within 24 hours of receiving the package. Our team will resolve the issue promptly.
Contact Us
For any shipping-related inquiries or concerns, feel free to reach out to us:
Email: Care@zillycase.com
Phone: +919324791142
Thank you for shopping with Zilkycase! We look forward to serving you again.